Sunday, 1 January 2017

HP Freshers Recruitment "Technical Solution Rep" | Any Degree/Diploma | Bangalore


Jobs in HP

COMPANY NAME: HP    

COMPANY PROFILE: 

  
                                  The Hewlett-Packard Company (HP) is an American global information technology company headquartered in Palo Alto, California, United States. It develops and provides a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors. The company was founded in a one-car garage in Palo Alto by William "Bill" Redington Hewlett and David "Dave" Packard starting with a line of electronic test equipment. HP was the world's leading PC manufacturer from 2007 to Q2 2013, after which Lenovo remained ranked ahead of HP.

COMPANY WEBSITE: www.hp.com

FIELD OF WORKING: IT/Software Industry


JOB ROLE: Technical Solution Rep


JOB ID: 1491682


SALARY OFFERED: Best in Industry


JOB LOCATION: Chennai


REQUIRED QUALIFICATION: Any Degree/Diploma


EXPERIENCE REQUIRED: 6 Months-1 Year


CANDIDATE PROFILE: 

  • High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
  • Articulate in excellent written and verbal communication skills.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Demonstrated problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat, or similar.
  • Familiarity with computer technology.
  • Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
    JOB DESCRIPTION:
    • Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
    • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
    • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
    • Begin to proactively assist customers to avoid or reduce problem occurrence.
    • Work is often reviewed by Supervisor or Team Lead.
    APPLY MODE: Online

    HOW TO APPLY:


                   Interested and eligible candidates apply this position by following link as soon as possible




    To Apply: Click here 




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