Monday, 1 August 2016

Teleperformance Offcampus drive | B.E/B.Tech/Any Degree-2015 & 2016 Batch | 11 August 2016


Jobs in Teleperformance Limited

COMPANY NAME: Teleperformance Limited (Hiring for Microsoft,Adobe & Amazon)


COMPANY PROFILE: 


                              Teleperformance is the worldwide leading provider of outstanding customer experiences at every single opportunity. We are the worldwide leader in multi channel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.Teleperformance has interactions with 35% of the world's population annually. We provide passionate people, working with the best tools, to ensure excellence.

COMPANY WEBSITE:  www.teleperformance.com

FIELD OF WORKING:  IT/Software Industry


JOB ROLE: Technical Support


SALARY OFFERED: 

  • For Microsoft Process – Rs. 2.04 to 3.0 LPA
  • For Adobe Systems – Rs. 1.8 Lacs to 2.52 LPA
  • For Amazon – Rs. 2.04 to 3.0 LPA
JOB LOCATION:  Jaipur, Gurgaon, Indore

VENUE DATE:  11 August 2016


LAST DATE:  10 August 2016


VENUE LOCATION: Haryana


REQUIRED QUALIFICATION: B.E/B.Tech/BCA/MCA/B.Sc/M.Sc


EXPERIENCE REQUIRED: Freshers (2015/ 2016 Batch)


CANDIDATE PROFILE: 

  • B.Tech (All Branches), MCA, BCA, B.Sc(IT), M.Sc(IT) Batch 2015 & 2016 Pass out Candidates.
Skills Required:

  • Excellent Communication Skills
  • Sound Technical Knowledge of Operating Systems.
  • Basic Knowledge of IP Address, Java & e-commerce
  • Intermediate knowledge of MS Office Suite, include Excel.
  • Good Customer Service and Interpersonal Skills
  • Ability to Multi task.
  • Good Knowledge of Computer (Typing Speed more than 25 Words per minute, Accuracy at least 80%)
  • Excellent command over English (Verbal & Written)
  • Open to work in Rotational Shifts.
  • Ability to use a Desktop Computer System.
  • Ability to use Internet and Email with moderate keyboard skills.
  • Knowledge of browsers and internet based applications.
  • Problem solving skills in Technical troubleshooting environment.
  • Familiarity with Operating Systems 
  • Candidates with prior technical expertise will be given preference.
JOB DESCRIPTION:

  • To provide world class service to all small business customers in a customer centric environment.
  • Successfully resolver complex customer e-mail and telephone inquiries through the use of multiple customer tools.
  • Assisting customers with inquiries while providing consultative support and recommendations.
  • Document in detail all interactions with customers.
  • Effectively articulate complex information to a variety of technical and non technical customers.
  • Educate customers on products. Help customers to be successful.
  • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating.
SELECTION PROCESS:

  • HR Round Level 1
  • Operations Round
  • Final HR Round
APPLY MODE: Online + Offcampus

HOW TO APPLY:


               Interested and eligible candidates apply this position by following link latest by10 August 2016 and attend the Offcampus drive in following venue location on 11 August 2016


To Apply: Click here



VENUE DETAILS:  


Date: 18 September 2015     



Venue


Department of Training and Placement,

Emax Education City, Kalpi –Naraingarh Road,
Distt Ambala (Haryana)

Documents Required

  • 2 Hard copy of Resume.
  • Mark sheets and Certificates of 10th and 12th. (Original + 1 Xerox copy)
  • Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation.
  • (Original + 1 Xerox copy)
  • 3 Photographs.
  • Note: All Students are advised to attend the Process in formal attire.
Important Instructions
  • Step 1 : Report at the Counter mentioned in your confirmation email before 10 AM.
  • Lunch time will be from 1:00 PM to 1:30 PM.
  • The selection process is a single day process and final selections will be declared by the evening.
  • Outstation Candidates (Boys & Girls Both) for Accommodation in Hostel can use Hostel Facility. Hostel Warden Boys - 9996785904, Hostel Warden Girls - 8572815000




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