Thursday, 22 September 2016

Vodafone Freshers Recruitment "Service Desk Engineer" | B.E/B.Tech/B.Sc | Bangalore


vodafone-IT Service Desk Engineer


COMPANY NAME: Vodafone

COMPANY PROFILE:   


                         Vodafone come a long way since making the first ever mobile call in the UK on 1 January 1985. Today, more than 400 million customers around the world choose us to look after their communications needs. In 30 years, a small mobile operator in Newbury has grown into a global business and one of the most valuable brands in the world. We now operate in around 30 countries and partner with networks in over 50 more.

COMPANY WEBSITE: http://www.vodafone.com/

FIELD OF WORKING:  IT/Software/BPO  Industry

JOB ROLE/POSITION: Service Desk Engineer

SALARY OFFERED: Best in Industry

JOB LOCATION: Bangalore

REQUIRED QUALIFICATION: B.E/B.Tech/B.Sc

EXPERIENCE REQUIRED: 0-2 Years

CANDIDATE PROFILE: 
  • B.Sc. or  Computer Engineering or Computer Science 0 / 2 year IT experience (Familiar with Service Desk/Helpdesk support field)
  • Excellent written and spoken English is a must Level 6) preferred
  • Organized for working in a global cooperative team environment
JOB DESCRIPTION:
  • Receiving, acquisition, forwarding, handling and closing-off of every description among compliance with defined rules
  • Open tickets based on received phone calls, emails or fax
  • Monitor and track ticket system, email system, phone and fax for incoming Incidents and Requests
  • Enrich tickets with additional information if required and/or needed
  • Dispatch Incidents and Requests to next level of support including call out
  • Inform IMS (Incident Management and Support Team) via phone about Critical Incidents
  • Inform Incident or Request Originator about updates and progress
  • Review ticket answers from underlying support levels
  • Answer Incidents and Requests back to originator
  • Keeping customers informed on request status and progress till closure

APPLY MODE: Online

HOW TO APPLY:

                      Interested and eligible candidates apply this position in online as soon as possible (before the link expires)

TO APPLY: Click here




Get 3 Lakh+ interview calls every month: Register Now

SHARE THIS JOB :



Register Here To Get Daily Job Updates In Your Email Inbox

Enter Your E-Mail ID:

Don't Forget to Activate the Email Subscription from your Inbox

Have any queries? Contact Us help@freshersvoice.com


_________________________________________________________________________________ View Jobs by Location:             View Jobs by Industry:      View Jobs by Qualification:         


Jobs in Bangalore                        IT/Software                           B.E/B.Tech/M.E/MCA

Jobs in Chennai                           Core Technical                       MBA

Jobs in Delhi                                 Govt Sector                           Arts/Science/Pharma Graduates

Jobs in Hyderabad                         Bank Jobs                             Diploma/ITI/+2

Jobs in Kolkata                              BPO                                     Faculty Jobs

Jobs in Mumbai                             Defence                                 

Jobs in Pune                                 Internships                             

View Jobs by Batch:       2015 Passed outs    |  2014 Passed outs     |    2012 & Earlier

View Jobs by:      Offcampus    |    Walk-in   |    Job Fair
Subscribe For Job Alerts!

Note: Please check your inbox to verify your Email.