POSTED DATE: 02 September 2015
COMPANY NAME: HP
COMPANY WEBSITE: www.hp.com
FIELD OF WORKING: BPO/KPO/ITES
JOB ROLE: Technical Support Engineer
SALARY OFFERED: Best in Industry
JOB LOCATION: Bangalore
REQUIRED QUALIFICATION: Any Degree
EXPERIENCE REQUIRED: Freshers
- Candidate should possess any degree(10+2+3/5 years) graduation from any recognized university or institution.
- Candidate should possess Excellent verbal and written communication skills in language to be supported
- Candidate should possess Experience in troubleshooting in a technical environment
- Candidate should possess Excellent analytical and problem solving skills
- Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system for Industry Standard Servers and related products
- Assisting end users to avoid or reduce problem occurrences
- Work in 24x7 environment, supporting customers worldwide(AME, EMEA, APJ)
- Adding case resolution to Knowledge Management System
- Engaging support as needed to ensure SLA demands are met
- Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
HOW TO APPLY:
Interested and eligible candidates apply this position by following link as soon as possible.
To Apply: Click here